Common issues with Algo Controllers with links to articles resolving known issues and how to use the settings:
When opening an AFT8 turnkey workspace, the data will need to load before the algos are loaded, and then the algo controllers will pop up and show the algos in rows in two controllers as below. This is how it looks when the AFT8 Checklist has been followed, and the correct settings and supported instruments are being used!
Tip! Make sure the latest version of NinjaTrader and AFT8 is installed!
AFT Pre-Requisites/Errors
Ensure the AFT8 Pre-Requisites and AFT8 Checklist is followed and no ERRORS! How to Look for Error Logs in AFT8 and NT8
AFT Controller Loaded Ready Operational
The image below shows the healthy operating view for the Algo controllers and the market analyzer, which powers the 'AFT Algo' and 'AFT Trade Man' modules.
AFT8 Algos loading data - pending algo rows population in the controller
The image below shows the grids when the data is still loading. Note that only completed ready operational algos will be populated and displayed in the algo controller grids.
AFT8 Algo Trading Algo Controller
- Algo Overview for Algo Entry, Algo Trade Manager Controllers
- How to Look for Error Logs in AFT8 and NT8
- AFT8 Bot is Not Working Common Reasons
Get Started with AFT8 for NinjaTrader 8
The following settings and prerequisites must be implemented to ensure correct operation - license and settings:
Algo Controller Settings
There are two places for settings: a) within the market analyzer and b) within the Algo controller settings templates. After adding instruments for configuring items such as position sizing, the Algo Controller Settings will need to be saved to ensure the desired position size is used - static or dynamic.
- AFT8 Position Size Help Articles
- AFT8 Risk Management Position Size Static and Dynamic Position Sizing
- How to Set AFT8 Position Size - Trade Quantity?
Algo Controller Display
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The common issues are:
- AFT8 checklist was not followed, and incorrect settings exist in the NT8 settings or within the actual Windows operating systems, causing an error for the controllers.
- Market Analyzer was closed, or the wrong workspace is in use, which does not have the AFT Algo or AFT Trade Man running.
- Instrument Symbology has not been set to numeric.
- Old accounts or incorrect accounts.
- Workspace was opened on a server in RDP session minimized, so the display is skewed.
- Controller is hidden behind windows or off monitor or minimized.
- Controller displayed but does not show grid or buttons.
- Controller displayed but does not have rows or algos.
- Error in Control Center log - and controllers do not display.
- The following articles will address all known issues
- AFT8 Workspace No Algo Controller Visible
- AFT8 Algo Controller is Visible but Display is Blank
- AFT8 Algo Controller Has No Instrument Rows
- AFT8 Trade Manager Troubleshooting Loading and Health Check
- AFT8 Algo Trade Entry Troubleshooting Loading and Health Check
- NinjaTrader 8 Support Instrument Contract Symbology Format
- NinjaTrader 8 Reset Database
Still Need Help? Report to the Help Desk
- Tip! Make sure the latest version of NinjaTrader and AFT8 is installed!
- Check the error logs to confirm whether a settings issue is the cause. Send any errors to the support help desk if required to resolve: How to Look for Error Logs in AFT8 and NT8
Information Helpful for Support Requests
- Have you implemented the AFT8 Settings Checklist?
- Which workspace installer did you use (1, 2, 3, 4, 5)?
- Which workspace did you open (please provide the name)?
- Has it worked before and now it does not?
- Please include a screenshot of your NT8 system:
- The Market Analyzer with the running algos visible.
- The workspace list from the Control Center.
- Check the windows list - hover over the NT8 icon in the taskbar.
- Open the traces/logs folder (instructions here).
- Send this information to the Support Desk to help us resolve your request quickly. > https://algotradingsystems.zendesk.com/hc/en-us/requests/new