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AFT8 Workspace Trouble Shooting and FAQ

ATS Tom
Updated

TIP: Understand what is installed and how to access/view within Windows/NinjaTrader

  1. Workspace Installer path expects the default NinjaTrader path.
  2. Read the list of installed workspaces during installation.
  3. View your NinjaTrader Workspace Folder in Windows to see the installed files: Documents\NinjaTrader 8\Workspaces.
  4. Make sure to restart NinjaTrader after installation for new installation of workspaces.
  5. To repair installation, simply re-install the existing installer(s).

AFT8 Workspaces Frequently Asked Questions & Troubleshooting

  1. Settings revert after refreshing charts or during an update
    • Save your template settings under a new name.
    • Save your workspace under a new name.
  2. Changed account but still see multiple accounts in the AFT Controllers
    • Be sure to update the account setting on every Market Analyzer column.
    • Scroll through all columns with your mouse in case some are hidden.
  3. My charts disappeared after restarting NinjaTrader 8
    • Do not close any chart windows—and no need to save your workspace before exiting.
    • Leave all charts open; when prompted, close the workspace without saving to restore the previous layout.
    • Only save if there are changes and make sure to save your own copy to prevent losses during updates!
  4. Auto trading starts automatically on startup; how do I set it to manual?
    • In the AFT8 Algo Entry column, change the setting to “Auto Start Trading: Off” and save the template under a new name.
    • Save the workspace under a new name.
    • In the controllers, set auto-trading to “Off” and save—this is optional.
  5. Only one workspace is open with one account for the Market Analyzer, but multiple algos are running in the controllers
    • Close all background workspaces so only your desired workspace remains open.
    • In the NinjaTrader 8 Control Center, close all workspaces except the one you’re actively using.
  6. I made changes and need to restore the workspaces
    • For existing workspaces/settings, just run the same installer again.
    • For new workspaces, close NinjaTrader 8, then rerun the installer to re-deploy your workspaces and settings.
  7. Installed a workspace from the installer but cannot see it in NinjaTrader 8 Control Center workspaces
    • Restart NinjaTrader 8 to load the newly installed workspace and settings.
  8. I changed the account on one workspace and was able to see the account in both algo and trade manager, then switched to Workspace 4 and now cannot seem to change the account as prior—can see a sim account and the new account in the controllers
    • The process is the same for every workspace—refer to the instructions for "how to change account" or watch the “Changing Accounts” video.
    • Always update the account on all Market Analyzer columns.
    • Save the workspace under a new name.
  9. I added a new market analyzer to change from sim to live/eval trading
    • No need to add a new market analyzer tab—simply change the account of the existing one.
    • If you want to add new accounts and trade multiple in parallel, add new tabs, one per account, and then add the instruments.
  10. Changed account on the Algo Entry and Trade Managers Controllers but the charts show a different account
    • Read the articles and watch the videos on how to change an account.
    • Make sure to change the account also on the chart via the NinjaTrader Chart Trader.
  11. I only want to trade 1 or 2 instruments on the Algo controllers
    • Remove the instruments not in use from the market analyzer to only see the ones you want.
  12. I want to trade different or additional instruments on the Algo controllers
    • Remove the instruments not in use from the market analyzer you don't want.
    • Add the instruments you do want to trade—note you will also need to create or change the related charts.
  13. There is no data in the charts after opening a workspace
    • Roll your futures contracts forward to the current contract.
    • Connect to your data feed and download historical data.
  14. Charts are blank with no indicators, but the contracts are correct
    • AFT8 may not be installed—follow the post-installation steps in the Downloads Guide and Troubleshooting videos.
    • Ensure NinjaTrader 8 is installed in the default folder.
    • Disable or whitelist the installer in your antivirus to prevent false positives.
  15. My charts are not displaying the workspace indicators or bar correctly - how to fix the workspaces and charts?
  16. The Algo Entry Controller is not visible
    1. Check you installed and opened the correct workspace.
    2. Check you did not close the market analyzer window.
    3. Check it's not minimized hiding.
    4. Check it's not on a different desktop or monitor.
    5. Re-install the workspaces using the workspace installers.
  17. The Algo Trade Manager Controller is not visible
    1. Check you installed and opened the correct workspace.
    2. Check you did not close the market analyzer window.
    3. Check it's not minimized hiding.
    4. Check it's not on a different desktop or monitor.
    5. Re-install the workspaces using the workspace installers.
  18. How to repair and re-install the workspaces and settings?
  19. Where are the Workspace installers how to install?
  20. How to reset charts, and reset workspaces?
  21. How to repair charts, and repair workspaces?
  22. I have broken my charts how to fix them? My charts don't look right how to reset them?
  23. I ran workspaces installer and cannot find the workspaces expected in NinjaTrader
    1. Read the list of installed workspaces during installation.
    2. View the AFT8 Workspaces for more details.
    3. Make sure to restart NinjaTrader after installation.
    4. Troubleshooting AFT8 turnkey workspaces checking the workspaces and settings were installed to NinjaTrader 8
  24. Charts open and there are no indicators or bars just blank charts - (re-install AFT8 and make sure the Pre-Requisites are correct and installation issues avoided)
    1. NinjaTrader 8 AFT8 Installation issues and troubleshooting
    2. Check AFT8 pre-requisites AFT8 Quick Start Check List
    3. Rollover Contracts./ Make Sure data was loaded
    4. Check Control Center Log for errors
    5. Re-install AFT8 to fix missing components

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